Privacy Policy

Please find below the privacy policy (hereinafter the “Policy”)

Protecting your privacy is important to us. It therefore seems essential to us to inform you about the way in which we collect, store, use and process the data and personal information that you communicate to us through this website (hereinafter the “Site”). As a general rule, we collect your personal data only through the various contact, registration and connection forms, and when consulting the Site (see the Cookies section).

This Policy covers “personal data and information” that we collect through this Site. “Personal data and information” is data that allows you to be personally identified, taken individually or in combination with other information we have.

We strive to be as clear as possible. However, if you are not familiar, for example, with the terms “cookies”, “IP addresses”, or “browsers”, we invite you to find out about these terms beforehand.

What personal information and data do we collect?

Personal information includes all information that allows us to identify you.

We may ask you to provide us with your name, telephone number, email address, geographic location as well as certain information regarding your company and your position or any other information you may give us on your own initiative via our contact form.

This information may be kept in our administrative and contact databases depending on the work we have carried out or are currently carrying out with you, or because you wish to receive documentation relating to our company and our services. our part. This allows us to effectively manage our relationship with you and improve our Site. Our databases are hosted by the company OVH established in France ( ).

In addition to the personal data mentioned above, the Site automatically records connection information provided by the browser used by the visitor to access the Site (Internet Explorer, etc.). This information includes data about the visitor’s IP address, the pages of the website viewed from that address, and the last website visited by the visitor before this visit. European jurisdictions consider IP addresses as personal information, we inform you that none of this navigation data is used by DE SANGOSSE for the purposes of direct or indirect identification of the visitor who consults the Site. Clickstream data is used in an anonymized manner to identify potential Internet server problems, to administer the Site, and to gather broad demographic information to make the Site more useful and attractive to our visitors. The retention of this data is only effective for the time the Site is consulted.


A cookie is a small data file that websites install on a visitor’s hard drive when they visit a site. A Cookies file contains information that can allow a visitor to be recognized each time they return to a site. Data is encrypted for added security.

We use “cookies” to measure the level of activity on the Site, traffic on the Site and to collect information in order to continually improve the visit to the Site, and to support certain features. For example, we may use these technologies to collect information about how visitors use the Site – which pages they view, which links they use and how long they stay on each page;

Generally speaking, the information we collect using these cookies does not directly identify you. If you do not wish to receive cookies, you can set your browser to reject cookies or to alert you when cookies are placed on your computer. You can also delete our cookies when you leave a Site.

For any additional information, please refer to the Cookies Policy available on the Site.

How do we use the data we collect?

Generally speaking, we use the personal information we collect through our Site:

  • to improve the content, functionality and usability of our Site;
  • to improve our offering of products and services;
  • to improve our marketing and promotional activities;
  • to answer questions you may have about our products and services.

In addition, you should know that personal data as well as navigation data collected on the Site may be used, if necessary, by DE SANGOSSE group personnel responsible for security for the purposes of protecting us against a threat or any other security risk, and said data may be transmitted, where appropriate, to the competent authorities.

Who do we communicate the collected data to?

We share personal information with our internal departments responsible for responding to your requests and, as necessary, to companies and organizations that provide services on our behalf, for example, companies that provide support services to us. (such as data storage, web hosting or Site maintenance services). These third-party companies are contractually obligated to use the personal information we provide to them for the sole purpose of providing services on our behalf and are contractually obligated to take commercially reasonable measures to protect privacy and security. of your personal data.

We may further disclose your personal information if we believe in good faith that disclosure is appropriate to comply with the law, court order, or subpoena. We may also disclose your personal data to prevent or investigate a potential crime, such as fraud or identity theft; to enforce or enforce our online terms of use or other agreements; or to protect our own rights or property, or the rights, property, or safety of our users or third parties.

Your consent

By browsing this Site, you accept the practices described in this Policy (including the Cookies Policy which is also available on the Site). If you do not accept this Policy, we invite you to no longer use this site. As for your personal data, other than navigation data, this will be communicated to us by you in full knowledge of the facts by completing the input forms offered to you on the Site. Your consent will be considered given from the moment you check the box relating to acceptance of the processing of your personal data. Without this acceptance, your form cannot be sent to our internal services. 

Direct marketing

The personal data concerning you and collected via the Site may be used by the DE SANGOSSE Group to send you information and offers on our products and services. These marketing operations are aimed exclusively at professionals, we are not obliged to obtain your prior consent before any commercial solicitation and/or transmission of information from us via newsletters for example. However, if at any time you wish to be removed from our mailing lists, please send your request either by post to the address DE SANGOSSE – Legal Service – Bonnel CS10005 – 47480 Pont-du-Casse, or by email to . To do this, please provide your full name, address and email address so that we can process your request. Once we have the necessary information, we will remove you from our mailing lists (see the “what are your rights?” “What actions should we take?” paragraph of this Policy). The terms and conditions for exercising your right of opposition will be systematically reminded during each commercial solicitation and/or transmission of information from us via newsletters for example.

What are your rights ?

We reserve the right to make changes to this Policy at any time. Any changes will be published in this Policy. We encourage you to review this Policy regularly to ensure you are informed of any changes and how your personal data may be used.

You can exercise your right of opposition at any time as well as your rights of access to data concerning you and have them rectified, deleted, limited by post to the address DE SANGOSSE – Legal Service – Bonnel CS10005 – 47480 Pont-du -Casse, or by email to .

Concretely, this means that you have different rights, namely: 

Right to information  (Art 13 and 14 of Regulation (EU) 2016/679): when data is collected, we must inform you of the purposes of the processing or the rights you have. You are reminded of this before completing the various forms on the Website as well as via this notice.

Right of access (Art 15 of Regulation (EU) 2016/679): you have the right to obtain confirmation that the data collected is processed or not, and if applicable, to obtain access to this data as well only to certain information such as that mentioned above.

Right of rectification (Art 16 of Regulation (EU) 2016/679): you have the right to obtain, as soon as possible, that inaccurate data is rectified, and that incomplete data is completed.

Right to erasure (Art 17 of Regulation (EU) 2016/679): you have the right to obtain, as soon as possible, the erasure of this data, when you have withdrawn your consent to the processing, when you oppose it in a legitimate manner, when the data are no longer necessary for the purposes of the processing, when they have been the subject of unlawful processing, or when they must be erased under a legal obligation, unless in certain specific cases which we will indicate to you if necessary. If we have made this data public, we will be obliged to inform other data controllers who process it that they must erase this data as well as any reproductions of it.

Right to limitation of processing (Art 18 of Regulation (EU) 2016/679): you have the right to obtain limitation of processing when you have opposed it, when you contest the accuracy of the data, when their processing is illicit, or when you need it for the establishment, exercise or defense of your legal rights.

Right to portability  (Art 20 of Regulation (EU) 2016/679): when the processing is based on consent, or on a contract, and is carried out using automated processes, you have the right to receive the data in a structured, commonly used, machine-readable and interoperable format, and to transmit them to another controller without us being able to obstruct this.

Right of opposition (Art 21 of Regulation (EU) 2016/679): You can object at any time, for legitimate reasons, to the processing of data concerning you. In matters of prospecting, particularly commercial prospecting, including profiling linked to this prospecting, this right can be exercised without having to provide any reason.

Automated decision-making  (Art 22 of Regulation (EU) 2016/679): you have the right not to be subject to a decision based exclusively on automated processing, including profiling, producing legal effects concerning you or affecting you, except (i) where this decision is necessary for the conclusion or performance of a contract, (ii) is legally authorized, (iii) or is based on consent.

What actions should we take if you exercise one or more of your rights?

In the event of the exercise of one of the rights mentioned above, a response from us will be sent to you within one month of receipt of this request. Given the complexity and number of requests, this deadline may be extended to two months. In such a case, you will be informed of the extension and the reasons for the postponement within the month following receipt of your request. For each request, please provide your full name, address and email address so we can find you in our files.

When this request is made electronically, the response will be communicated to you in the same format unless you request another. We invite you to send your request by post to the address DE SANGOSSE – Legal Service – Bonnel CS10005 – 47480 Pont-du-Casse, or by email to the address .

In order to protect your data, we inform you that in the event of reasonable doubt on our part as to your identity, we reserve the right to request additional information necessary to confirm your identity and this prior to any implementation of the one of the rights that you would like to implement.

No payment may be required from us for the exercise of one or more of these rights. However, in the event of a manifestly unfounded or excessive request, we will be entitled to request payment of the administrative costs corresponding to these requests or to refuse them.

In the absence of a response from us, you will be informed within one month of receipt of your request of the reasons for our inaction. You will then have the possibility of filing an appeal with the Commission Nationale de l’Informatique et des Libertés located at PARIS CEDEX 07 (75334), 3 Place de Fontenoy – TSA 80715 and/or filing a legal appeal.

What is the retention period for personal data?

Your personal data will be retained for as long as necessary to provide you with the services and products requested. Once you terminate our relationship or delete your account, upon termination of our relationship in any other way, we will delete your personal data from our systems and records and/or take steps to anonymize it in a manner until they no longer allow you to be identified (unless we are required to keep your information in order to comply with legal or regulatory obligations to which DE SANGOSSE would be subject.

Personal data will in principle be deleted as soon as they are no longer necessary after the last interaction and contact between DE SANGOSSE and you. However, we may keep your contact details for a longer period to allow DE SANGOSSE to send you commercial documentation, it being specified that you can exercise your right of opposition at any time.  

How do we protect personal data?

We take all necessary precautions to preserve the security and confidentiality of the personal data that you have transmitted to us, and in particular to prevent it from being distorted, damaged, or from unauthorized third parties having access to it.

In this regard, we undertake not to access or use the data for any purpose other than for the purposes of carrying out the purposes which have been communicated to you. We also implement, directly or via our service providers, (a) identity and access controls via an authentication system as well as a password policy, (b) user authentication processes and administrators, as well as measures to protect administrative functions, (c) processes and devices making it possible to trace all the actions carried out on the information system, and to carry out, in accordance with the regulations in force, reporting actions in the event of an incident impacting your data.

Links to other DE SANGOSSE Group websites

In the event that this Site contains hypertext links to other Internet sites operated by the DE SANGOSSE Group, this/these other Internet site(s) must be considered as separate and distinct Internet sites. Each of them having a different purpose, they are therefore governed by their own general conditions of use and by their own privacy protection policy. If you access other websites through links on this Site, please take a few minutes to read the terms of use and privacy policy published on each of the other websites you visit.

Links to other websites

This Site may also contain links to websites operated by companies not belonging to the DE SANGOSSE Group, including websites operated by our third party service providers. This Policy does not apply to personal data collected on any of these websites. When you access third-party websites through a link on this site, please take a few minutes to read the privacy policy published on those sites.

If you live outside France, please take the following information into account.

DE SANGOSSE is a French company based in Pont-du-Casse (47) in France. We use Internet servers and store data in France, as well as in any other country recognized by the European Commission as having a sufficient level of protection of personal data. We may transfer your personal data to our service providers located in France or other countries for the purposes described in this Policy. Each country has its own privacy laws and requirements and some countries provide less legal protection for your personal data than others. Please be aware, however, that regardless of where your personal data is collected, used, transferred or stored, if it was collected through this Site, it will be protected by the terms of this Policy. By using this Site, you consent to the collection, use and transfer of your personal data within or to France or any other country in the world with equivalent security guarantees.

Children/adolescents and private life

Our Site is not aimed at children (unemancipated minors) and does not target them either. We do not knowingly collect information transmitted by – or about – minors without the consent of a parent or legal guardian.

If you are a minor, do not give us any personal information. If we learn that a minor has provided personally identifiable information through our Site, we will use reasonable efforts to delete this information from our databases.

Applicable right

This Policy is governed by French law without regard to its conflict of law provisions.

Questions About Our Privacy Practices

For any questions relating to this Policy or our privacy practices, please contact us by post at the address DE SANGOSSE – Service Juridique – Bonnel – CS10005 – 47480 Pont-du-Casse, or by email to .